Discount policy
Dear Customers,
At the beginning of 2024, we changed our discount policy. All previously assigned fixed discounts calculated from wholesale prices were converted into discounts calculated from retail prices.
Sale prices are not eligible for additional discounts and cannot be combined with other promotions.
General and individual discounts are available only to logged-in customers. Customers who are not logged in can purchase products at retail prices; no discounts are applied to their orders.
Logged-in customers may receive discounts applied automatically or assigned individually, depending on the product’s discount group.
Product discount groups
Group A includes products eligible for the full general or individual discount, without any reduction or restriction.Groups B and Cstrong> include products for which the general or individual discount may be slightly reduced, typically by a few to a dozen or so percent, depending on the discount level. This mainly applies to redistributed products. The discount applied to each product in these groups is shown in the cart.
General discount
The general discount is available to logged-in customers who have not been assigned an individual discount. It is applied automatically, subject to the product’s discount group, and is calculated based on the gross retail value of the order:
50 EUR* - 6%
100 EUR* - 8%
150 EUR* - 9%
500 EUR** - 40%**
550 EUR* - 41%*
600 EUR*- 42%*
1500 EUR* - 43%*
3500 EUR* - 44%*
** The wholesale price displayed on our website equals the gross retail price reduced by a 40% general discount.
Individual discount
The individual discount is available to logged-in customers who have been assigned one. To request an individual discount, please contact us.
Additional information
- For logged-in customers using the general discount, the discount is applied automatically in the cart.
- For logged-in customers using an individual discount, the discount is applied automatically on the website and in the cart.
- Selected products sold individually are subject to an additional packing charge. The amount is shown next to the packaging option and in the cart.
- Service charges, including shipping costs, are not eligible for discounts